Comcast Rolls Out Docsis 3.1-Based Business Internet Service for Hoosiers

Comcast Rolls Out Docsis 3.1-Based Business Internet Service for Hoosiers

Unveils Business Internet 1 GB and Business Internet 500 speed tiers at FortCON 2017

INDIANAPOLIS – October 28, 2017 – Comcast Business today announced it is now offering DOCSIS 3.1-based internet service to business customers in virtually all of Comcast’s Indiana footprint. “Business Internet 1 Gig” and “Business Internet 500” speed tiers are now available to thousands of business customers in Indiana using the company’s existing network, without costly and disruptive construction of new network facilities.

“We’ve offered multi-gig speeds over fiber to businesses for several years,” said Jeff Marston, vice president of Comcast Business in Indiana. “Now, by using our existing network facilities, we can provide business customers the flexibility to increase internet speeds without a potential lengthy construction process or by incurring additional costs from the build out.”

FortCON organizer and founder, James Fislar says, “Comcast Business is providing the highest quality Internet service to over 300 PC and console gamers at FortCON 2017. Gigabit Internet services will alleviate any bottlenecking amongst our attendees and provide a lot of overhead for our network engineers. We are thrilled that Comcast Business is collaborating with us as the first Gigabit Internet service customer and event in the Fort Wayne, IN area.”

For small and mid-sized businesses in buildings already served by Comcast, upgrading to Business Internet 1 Gig or Business Internet 500 is as simple as calling Comcast or visiting to change their service, and ordering a new modem. Gigabit service over DOCSIS 3.1 benefits industries such as retail, healthcare, manufacturing, hospitality, education, and government.

With the addition of Business Internet 1 Gig and Business Internet 500, Comcast has the potential to deploy gigabit service more widely across its Indiana network and reach more customers. The new tiers of service complement other multi-gigabit options already available to Comcast Business customers, including Comcast Business Ethernet, which the company launched and has been expanding nationally since 2011. Those services can support speeds of 100 gigabits per second over fiber. The launch of Business Internet 1 Gig and Business Internet 500 comes a few months after Comcast introduced Indiana’s residential 1 Gig service.

About Comcast Business

Comcast Business offers Ethernet, Internet, Wi-Fi, Voice, TV and Managed Enterprise Solutions to help organizations of all sizes transform their business. Powered by an advanced network, and backed by 24/7 customer support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. Comcast Business is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market; recognized over the last two years by leading industry associations as one of the fastest growing providers of Ethernet services.

For more information, call 866-429-3085. Follow on Twitter @ComcastBusiness and on other social media networks at

About Comcast Cable:

Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. Visit for more information.



Lack of reliable internet leaves rural Hoosiers in the dark

INDIANAPOLIS – In southeastern Indiana in the middle of miles of cornfields is a long stretch of road that is home to students, laborers and farmers, but lacks one necessity of the 21st century – access to efficient internet service.

“It’s very frustrating not having the internet because it limits what you can and can’t do,” said Paulette Varble, who has lived on St. Peter’s Road in St. Leon for 13 years. She has been trying to get internet access for 10 of those years.

Almost every Hoosier has access to mobile broadband, which is the kind of internet service available through cell phones. But as many as one in five people living in Indiana have limited access to wired internet connections that allow for downloading information like work documents and movies at high speeds.

In rural Indiana, connecting to the internet often depends on a connection requiring a line of sight to towers that relay signals from orbiting satellites.

In a world that is becoming increasingly dependent on technology, there are still those in rural parts of Indiana that have limited access. Those without access are left without the ability to work from home, unable to access information for school or use the internet for entertainment.

For Varble, an employee at Med Mizer in Batesville, a lack of reliable internet connection meant giving up her goal of working from home. Varble’s only available internet option was a satellite connection that ran much too slow for her to work from home.

The Federal Communication Commission’s definition of broadband is a minimum 25 mbps, which would allow a sufficient speed for multiple people to stream video. However, these speeds are not adequate for those wishing to work from home.

“I feel that people out here are very disadvantaged because I mean there’s so much that you can’t do,” said Varble.

For students, not having a reliable internet connection is no longer an option. Many schools are making it a requirement for students to have internet access for homework.

When Varble’s daughter was in school, she would often have to go to the local library or a friend’s house that had internet.

Students in Richmond Community Schools in Richmond, Indiana, have similar issues.

Richmond teacher Lisa Wilkerson said that a third of her 9-12 grade students struggle with having no internet due to either cost or availability.

“We went one-to-one with computers this year and some of the students can’t do homework outside of school, said Wilkerson. “They have to be able to finish it in school or go to a McDonald’s or library to their homework.”

Many textbooks are now only available online. Wilkerson has started making downloadable PDF files for her students so that they have access to their textbooks even when they do not have internet.

Wilkerson said that it is important that students have experience with the internet now as it will be something they interact with daily.

“They don’t need to have the best and fastest internet, but at least something so that they’re able to do research,” she said.

In 2014, former Lt. Gov. Sue Ellspermann put together a working group to improve rural internet access, which resulted in Broadband Ready communities.

Being a Broadband Ready certified community sends a signal to telecommunication industries that shows a community has taken steps to reduce the barriers to broadband infrastructure investment.

However, barriers to internet still exist in and outside of the Broadband Ready community system, including making the permitting process simpler, finding ways to compensate for the high cost of installing infrastructure, and the remote locations. Lawmakers are trying to streamline permitting to make it easier for companies to invest.

Rep. David Ober ,R-Albion, chair of the committee of utilities, energy and telecommunications, said there is also discussion around using the Indiana Universal Service Fund to extend internet service to remote area. The fund had been used to expand telephone service to rural areas in the past.

While these are welcomed solutions, it’s not quite the answer those looking for reliable internet quickly were looking for.

“We’ll have more time to vet out the issue over a couple of years and to figure out if there’s anything we need to do to either remove barriers to access and reduce cost, permitting or to even make investments,” said Ober.

Ober says the main focus when it comes to broadband is gaining ground with wired access. However, it is an expensive task especially when trying to reach areas of the state that are less densely populated.

“Anything you do you have to balance whether or not because they have access to wireless, whether it’s necessary for us to run fiber to the very last mile,” said Ober. “When you’re talking about running a line down a mile, it costs $22,000 and there may be half a dozen people there of which maybe three or four want to subscribe to the service.”

Rural Hoosiers who try to connect to the internet are often disappointed with the results.

Louis and Samantha Egbert, also residents of St. Peter’s Road, have one of the only forms of satellite internet that can be accessed in that area.

“I would have gotten the internet a long time ago, but it just doesn’t run fast enough,” Samantha Egbert said.

The Egberts recently had to purchase WI-FI for their son as his school has made the switch to chrome books.

“He has accessibility, it just takes him a while,” said Louis Egbert.

However, this is not the first time they have tried to get internet as Samantha was originally offered the opportunity to work from home, but was not able to as the internet speed was unreliable.

Ober acknowledged that the lack of access rural Hoosiers have to internet affects Indiana economically.

“It’s a huge economic development issue now because it’s less of a luxury item and more of a necessity especially in the business sector,” said Ober.

The Egberts are currently paying close to $70 a month for an internet plan that has a slower data speed than their phone plan.

“Not only do you have ineffectiveness, but we’re paying for a product that really just stinks,” said Louis Egbert.

Both Samantha and Louis need the internet for their jobs, but most downloads have to be completed at work as their current internet cannot support it.

“I thought WI-FI meant instant access and that’s not the case,” said Louis Egbert.

In the 21st century, the internet is used for entertainment as well as business, something rural Hoosiers are also living without.

“It’s also quality of life for more and more Hoosiers,” said Ober. “They want to be able to stream shows on Netflix and send emails back and forth.”

Ober is hopeful that with time, internet service will improve residents of rural Indiana.

“I think as technology progresses it will make it a better-quality service so overtime I think satellite services will get better,” said Ober.

By Makenna Mays at